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com and iControl allow you to send commands, program home systems, view surveillance video, and receive alerts on a smart phone or computer—whether you’re at home or away. When shopping for a system, review software platforms first. Alarm. com and iControl are the two biggest. The former has partnered with more than 2,500 dealers and the latter with ADT and Comcast. Among other things, you’ll have to decide between a “cellular primary” or “broadband primary” system. The former is a wireless connection to the monitoring station, making it immune to power outages or someone cutting a cable. It is limited, however, with regard to transmitting large quantities of video, so many cellular primary systems incorporate broadband for video. Broadband primary services, on the other hand, have cables running down the side of a house that can be cut, thereby disabling the system. Some services offer cellular back up should this occur. Look for a home security system with a full line of wireless peripherals, including modules for controlling lights and appliances, thermostats, cameras, motion sensors some can distinguish between a pet and a person, water sensors, and glass break and vibration sensors.

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“Consumers’ willingness to take on responsibility for some aspects of monitoring will continue to change the industry. Whether it is a DIY with 100 percent self monitoring, or some subset of events the customer self monitors, this will impact the next evolution of monitoring. In addition, the way the monitoring centers communicate with the consumer is evolving … to be more responsive to consumers, communicating with them via the venues they prefer — this relates to alarm response, service requests, billing payment options, and even sales. ”Staying current is top of mind for most manufacturers, but with so much outside of the industry competition, it is even more critical for residential security manufacturers and their dealers. “That is what guides our product development going forward,” NAPCO's Jorge Hevia says. “We want to leverage those ecosystems that exist out there with the Internet and smartphones and everything that is already in place and still come out with products that keep our professional installers relevant. We have seen a lot in 2016 with DIY and other direct to consumer models. What we are going to concentrate on is enhancing professional security or connected home experience. ”From voice to video, the “it” technology of the moment has a positive effect on dealers, says Greg Blackett, of Tyco Security Products. “A lot of these products drive interest in security. There is an opportunity there in the form of reaching a customer that hasn’t had security before by delivering new products.

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2 Year Term Service Agreement Your service agreement will be for 24 months. You may cancel within 30 days of start of agreement to avoid an early termination fee ETF by calling Cox Customer Care at the number located on your bill. After that, you will be charged up to $240 if you cancel the agreement or TV, Internet or Basic Phone is disconnected. You can change other services, features and equipment without affecting your agreement. The full text of the service agreement is on cox. com under Policies.

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